The Benefits of a Locally Owned and Operated Central Station

Aren’t all central stations for alarm monitoring relatively the same? Not at all.

The truth is, roughly 90% of electronic security companies don’t actually own their own central station. Instead, they use a third party provider that pretends to be the customer’s security company when they respond to an alarm signal. These third party central stations could be in an entirely different state than the companies they represent. That hardly inspires confidence in their ability to dispatch your local police or fire responders if you have an emergency.

The Better Approach for Alarm Monitoring

A much better approach is to use a locally owned and operated central station — preferably, one that is owned by your alarm company. That’s what we offer at Post Alarm. We own and operate our own central station, which means your home or business security system is being monitored by the same team who understands how your system was designed and installed.

Furthermore, our trained security agents are located onsite at your alarm company, based in your own community. Their familiarity with the area makes them uniquely qualified to respond to your specific emergency.

Other Advantages to Local Alarm Monitoring

Relationships with local police. We have strong relationships with our local law enforcement — the same police departments that are responding to our customers’ emergencies. When police know your alarm is being monitored by a local central station they’re familiar with, they often have more confidence in the validity of your alarm. The result? A coordinated effort, which allows for faster response.
Faster response times. With a third party monitoring center, wait times are excessively long; that’s because, due to the prevalence of false alarms, sometimes police need to lower the priority of most alarm signals (unless they are video verified). At Post Alarm, our response times consistently outpace the response times of our competitors. Our close relationships with local law enforcement make a real difference in the response times we can provide you.
Prompt troubleshooting and repair. Our close proximity also enables us to provide better repair service. If a problem is detected with your system, we will text or call you immediately from our own central station located right here in SoCal. Your problem can be troubleshooted and repaired faster, minimizing the time that your property is unprotected.

These are some of the most important reasons to choose a locally owned and operated central station for alarm monitoring. To learn more about our locally owned and operated central station at Post Alarm, contact us today. We’ll be glad to answer your questions.

About Post Alarm

To learn more about Southern California security technology, come see us at Post Alarm. Our highly qualified and experienced home security experts can answer all your questions. Call us today at 1-800-654-7678.

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Post Alarm and Peninsula Security Merge

Post Alarm and Peninsula Security Merge, Bringing Unprecedented Local Security Coverage to Southern California

LOS ANGELES, CA – Post Alarm, a leading provider of residential and commercial security services in the Greater Los Angeles area, has announced its merger with Peninsula Security, which provides comparable services in the neighboring South Bay Area and Palos Verdes Peninsula.

The Post Alarm and Peninsula Security merger is a natural fit. It brings together two locally owned and operated companies deeply rooted in their communities, both committed to safeguarding homes and businesses for decades. By joining forces, they enhance their presence in Southern California, offering unparalleled local service while upholding the trusted legacies and a dedication to excellence and reliability.

Post Alarm was founded in 1956 by Sam Post after his retirement as a police chief. Sixty-eight years and three generations later, the company is owned and operated by his grandchildren, Robert Post and Gina Post-Franco. Today, it is one of the largest security companies in Southern California, with over 125 team members. The Post Family has lived in and been part of the San Pedro community for over 25 years. Post Alarm offers alarm and video monitoring, Armed Alarm Response, and Patrol, among many other services. Post is one of the only Southern California companies that offers in-house design, installation, monitoring, servicing, and rapid response capabilities. The hub of its operations is its award-winning and UL-listed, owned and operated monitoring and dispatch facility that enables swift and decisive actions to alarm events and patrol dispatches.

“We own and operate our central station, meaning that any triggered alarm comes to our facility in Los Angeles – not a call center in another country or remote area in the US. Our facility is certified as one of the top 5% in the country. We have top-of-the-line software and hardware – and highly trained security experts, which enables us to provide superior response time. We know that this makes a difference for our customers, and we are very happy to now offer these benefits to new and existing Peninsula customers” – ROB POST

Peninsula Security was established in 1984 by lifelong South Bay resident Mark Rosenfeld after six years of service in the alarm industry. Mark, who continues to lead as President, embodies a hands-on approach guiding the company through four decades of exponential organic growth and expansion across the South Bay and Palos Verdes Peninsula. Renowned for its unparalleled concierge service, quality workmanship, and complete and customized security solutions, Peninsula Security has built a legacy of excellence customers have come to know and trust.

“We are excited about this partnership – our shared values, including commitment to excellent service and continued improvement, make us a natural fit. When we saw Post Alarm’s impressive infrastructure and eye towards innovation – we knew this would help enhance our service offerings.” – MARK ROSENFELD

The partnership leverages both companies’ combined experience and resources to provide customers with comprehensive security solutions and expanded service offerings. This includes offering enhanced security services to the South Bay, including Armed Alarm Response and Patrol Services and Night Shield® Video Services, Post Alarm’s proprietary remote video monitoring service. It will also centralize monitoring operations at Post Alarm’s owned and operated central station, providing customers with fast response from local monitoring agents.

“We are excited about the tremendous opportunity this merger brings to provide enhanced services to our current and future customers. We will continue to provide no-cost consultations to help every customer find peace of mind through security solutions customized for their homes, families, and lifestyles.” – GINA POST-FRANCO

Both companies are enthusiastic about this collaboration, which provides an exciting foundation for continued growth and promise to provide the most advanced and reliable security solutions to the communities the Post family and Mark Rosenfeld call home.

ABOUT PENINSULA SECURITY

Established in 1984, Peninsula Security, under the leadership of Mark Rosenfeld, has earned a reputation as a trusted security provider in the South Bay. Rosenfeld’s commitment to traditional business values permeates its approach, ensuring personalized care for every client’s security needs. Peninsula offers high-quality security, video, and fire systems tailored to each client’s lifestyle, installed and serviced by in-house technicians. While upholding traditional values, clients can also benefit from cutting-edge home automation options. The Peninsula Security staff ensures clients receive concierge support, prioritizing long-term satisfaction. Peninsula Security is proud to deliver reliable results, reflecting its unwavering commitment to excellence.

ABOUT POST ALARM

Founded over 60 years ago, Post Alarm, led by 3rd generation owners Rob Post and Gina Post-Franco, delivers superior security services across Los Angeles, from the San Fernando Valley to Orange County. With a commitment to innovation and core values, Post Alarm boasts over 125 team members dedicated to maintaining exceptional client service. Operating a proprietary 5-diamond certified central call station, Post Alarm offers award-winning security services, ensuring superior response times. Post Alarm offers cutting-edge security technology like Night Shield®, providing live monitoring by experts to swiftly detect and deter threats, leading to faster response times and thwarting criminal activities.

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Showing Your Home Some Love

It’s a time to show love to everyone—and everything—that matters in your life. If that includes your home, one great way to do this is with essential enhancements to the security system. By stepping up from our Light & Easy package to our Professional Home bundle, you can enjoy total integration of security and smart home technology. In fact, our Professional Home bundle even provides personal care benefits that are ideal for yourself and your loved ones.

Exterior Cameras

Crime continues to rise throughout Southern California, so now is the time to have cameras installed outside near all your access points. With additional outdoor camera placement, you’ll see more than who’s on the front porch. You’ll also know who’s lurking in the yard, inching toward the back door or scoping out your bedroom windows. One of the most loving things a homeowner can do for the family is to add extra camera protection.

Auto Door Locks

There are locks, and then there are automated locks you control with your smartphone. By upgrading to Professional Home, you can get intelligent locking devices put on your doors to replace your outdated doorknob locks. This means no more fishing for keys in the dark or leaving a key for the neighbor who’s housesitting. Just tap on your phone to unlock the door for yourself or whoever you’re granting access to. It’s simpler and more secure.

Night Shield

It’s unfortunate, but many of our local neighborhoods simply aren’t as safe now. With the Professional Home bundle, we provide you with our Night Shield dispatching service for additional protection. Night Shield includes intelligent cameras that send suspicious activity alerts directly to our local, Southern California alarm monitoring center. From there, our agents dispatch our own Post Alarm patrol officers or local law enforcement to your home.

Stepping up to the Professional Home bundle is an excellent way to show your home and family more love this Valentine’s Day. To learn more about the features included, give us a call at Post Alarm.

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Home Security for Safer Deliveries

As more Americans make online shopping a regular part of their lives, the phenomenon of porch theft continues to grow. A shocking 210 million packages were stolen off the front porches of homes across the U.S. in 2021, totaling losses of $5.4 billion. Locally, porch pirate crime has exploded; in fact, the CBS Los Angeles affiliate reported that California has the worst porch theft problem in the nation.

Fortunately, Post Alarm has services to help protect you from becoming the next porch pirate victim. With our Professional Home bundle, you can get two of the most effective home security tools to fight porch pirates and support safer deliveries to your home.

Doorbell Cameras

Doorbell cameras continue to grow in popularity, with more homeowners waking up to the benefits of a small camera mounted on the porch. Even though many porch thieves are savvy enough to see when a doorbell is actually a doorbell camera, they also tend to be brazen enough to appear right in front of it. This gives you a clear view of the thief’s face, which you can share online to warn your neighbors.

Additionally, the doorbell camera sends an alert to your phone that allows you to act quickly by speaking to the thief through the two-way speaker. Because most criminals are not expecting you to use this feature, it can send them running (after dropping your package) and keep them from returning to your home again. This protects your future deliveries from getting into their greedy hands.

Auto Door Locks

By replacing your old doorknobs with intelligent locking devices you can control with your smartphone, you can open your front door from wherever you are and ask your delivery driver to leave packages inside. If you miss the doorbell camera alert and the driver is gone, you can ask a friend or neighbor to do it instead. If your neighbor has the same home security features, consider how covering for each other can be a great partnership to keep each other’s deliveries safe.

For safer deliveries in the era of porch pirates, you need the Professional Home security bundle from Post Alarm. Call us today to request more information.

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New Year’s Security Resolutions for Your Home

It’s not too late to make some more New Year’s resolutions, especially if they’re for the security of your home and family. Crimes ranging from porch theft to home burglary to assault have spiked throughout Southern California, and these unfortunate trends are on track to continue throughout 2022. It’s still the beginning of the year, so now is the time to get prepared by adding these to your home security repertoire.

Home Security Cameras

Many homeowners have doorbell cameras, and that’s a great thing. But to canvas your home in protection, you need additional home security cameras. That’s why our Professional Home bundle includes both. With this package, you can get the comprehensive camera coverage you need, locally based security system monitoring, and smartphone integration of all your home security services, starting at the low price of $1,088.

Night Shield®

There are cameras, and then there are night-vision cameras with analytics. With the low-light capability and true smart analytics with these powerful devices, intruders on your property will be unable to elude being caught on camera. And with our Night Shield® service, you can take your nighttime home security to the next level.

Being a Post Alarm Night Shield customer is like having your own private security team at home. When an intruder is detected on your home security camera at night, our monitoring center enters a description of the suspect and Patrol or local enforcement is dispatched to your home immediately. Our Patrol and Dispatch Center are trained to work with your local police, increasing the likelihood of the suspect being apprehended.

For a more protected home in 2022, let us help you fulfill these home security resolutions. Call Post Alarm today to learn more about our Professional Home bundle and exclusive Night Shield service.

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Night Shield Security for Halloween Night

We’re approaching another year of kids and parents celebrating Halloween more cautiously due to COVID, but that’s not the only safety issue to be concerned with this Halloween. For homeowners throughout LA County, the other safety imperative is keeping our homes and neighborhoods safe from the vandalism and intrusion spikes that seem to happen every Halloween.

Eye-Opening Halloween Crime Data

Statistics released by Travelers Insurance point to an annual 22% spike in crime-related home insurance claims the week of Halloween. They report that Halloween crime often begins on October 30, with insurance claims increasing by 2%. On October 31, the claims rise to a 16% increase — and by the morning of November 1, they rocket to a shocking 46% increase as homeowners report the crimes that happened the night before. That’s a sobering reminder of just how vulnerable your property is the week of Halloween.

No More Innocent Halloween Pranks

Most of us are old enough to remember when Halloween decorations amounted to a candlelit jack-o-lantern on the front porch. But now, many homeowners adorn their yards with inflatable Halloween decorations that cost a pretty penny.

Just as you have upped your Halloween game, the vandals in your neighborhood have too. Yours is about creating a more festive atmosphere, while theirs is about doing more damage. Innocent pranks like pumpkin smashing have been replaced with theft of large decorations, vandalism of homes and even break-ins. It’s time to get serious about protecting your home at Halloween.

Protection for Halloween Night and Beyond

Fortunately, Post Alarm has home security technology that can help protect your home during the dark nighttime hours. It’s Night Shield security technology, a service that uses smarter security cameras, sends suspicious activity alerts directly to our monitoring center 24/7, and dispatches our Post Alarm patrol services to your home while the crime is in progress (in addition to notifying you via text alert).

This can be your best defense against crime on Halloween night and beyond. And because businesses are also highly susceptible to crime on Halloween night, Night Shield can be used for small businesses as well.

Criminal activity on Halloween night is a real concern this year, but we can help. Call Post Alarm today to learn more about our Night Shield security service.

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Keeping Security Patrol Services Year-Round

Summer may be over, but this is no time to scale back on security patrol services. Because the warm weather persists year-round in Southern California, nighttime criminals continue to strike in local communities throughout fall and winter as well. Police departments are heavily burdened, which is what makes private security patrol forces so valuable. At Post Alarm, we offer patrol services you can have confidence in all year long. Here’s what makes them superior to any other private security options in the region.

Stringent Hiring Practices
Post Alarm has some of the most stringent hiring practices for private security patrols in the entire state. Most companies use background screening, but we go above and beyond the traditional drug test and criminal check. We also insist on a pre-employment polygraph test, which ensures our patrol officers are honest, trustworthy individuals who deeply care about protecting our local communities.

Frequent Training Mandates
In a time of high demand for specific types of law enforcement training, we have long been ahead of the curve. For many years, we’ve given our private patrol officers monthly training in some of the most important areas of security service. Those areas include:

De-escalation
Customer service
Lifesaving and CPR
Tasers and firearms
Critical certifications

We make deep investments in our patrol forces, and we know those investments will be reflected in the quality of their work they provide you.

Better Tools for Better Outcomes
We also invest in high quality tools for our private patrol officers. Southern California neighborhoods require patrols that are quiet, discreet, situationally aware and prepared for anything. From the light bars on the vehicles to the GPS coordinates, our officers have the tools they need to respond quickly and professionally.

Your neighborhood needs private security patrols you can count on all year long. That’s what we provide at Post Alarm. To learn more about our private patrol services, Southern California homeowners and HOA managers should call Post Alarm today.

About Post Alarm
To learn more about Southern California security technology, come see us at Post Alarm. Our highly qualified and experienced home security experts can answer all your questions. Call us today at 1-800-654-7678.

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DIY Security for Dads this Father’s Day

The past year has brought about some big changes for dads. Some spent months working from home and are now going back to their onsite workplaces. Others may still work from home but have limited time to spend on home improvement projects due to the demands of remote employment.

If one of those dads lives with you, consider giving him the gift of a simple, starter DIY home security system from Post Alarm. Our Light & Easy system is easy for Dad to install himself and includes all the essentials your family needs to feel secure at home.

Self-Installation Security Features

Light & Easy contains all the basics of a high-quality starter security system, including:

Three door and window sensors and one motion detector.
A powerful touchscreen keypad control panel with an embedded interior camera.
A high-decibel alarm siren with audibility that scares off intruders.
An infrared pet-immune motion detector prevents the alarm from sounding if the “intruder” is a pet rather than a person.
Auto door locks to help your family move past the security risks of traditional door locks.

This system is everything Dad needs for a simple but effective home security setup. In addition, to have this system monitored by our locally-based central station, we make it easy to budget at just $43 per month.

Add-On Features for Now of the Future

As a starter security system, Light & Easy has the ability for you to expand its features, either now or in the future.

Night Shield®
An excellent add-on option is Night Shield®, our overnight security patrol service that uses smart and AI technology to help families throughout Southern California stay protected from vehicle theft and nighttime prowling. With the spike in vehicle theft throughout Los Angeles County, Night Shield® is valuable in the crime-heavy summer months.

Please note Night Shield® is exclusively available in areas with Post Alarm Patrol service.

Doorbell Camera
The doorbell camera tells you who’s at the front door and lets you communicate with them via the two-way voice speaker. If you have kids and parents coming home at different times of day, a doorbell camera is a great way to keep family routines connected. Using smartphone integration, you can unlock the door for delivery drivers and ask them to leave your packages inside.

Smartphone Integration
If Dad and Mom want the convenience of controlling these features using their smartphones, we make smartphone integration an optional add-on to the Light & Easy package. Connecting your Light & Easy system to your smartphone is the best way to maximize its effectiveness.

We make DIY security easy for the dad in your life, so call Post Alarm today to give him the gift of home security this Father’s Day. We’re ready to help you get started.

About Post Alarm

To learn more about any of the home security technologies discussed here, contact Post Alarm today. Our highly qualified and experienced home security experts can answer all your questions. Call us today at 1-800-654-7678.

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What We Can Learn from How HOAs Approach Security

Owners of single-family homes can learn a lot from homeowner associations (HOAs) in their approach to security. After all, HOAs are often responsible for the security of dozens, if not hundreds, of homes. Because of this, HOAs have traditionally been early adopters of video surveillance, private patrols, and other security services. Here are some HOA insights from which homeowners can learn.

Lots of visitors means lots of risk.

In some HOA communities, there can be endless streams of neighbors moving in and out all year-round. On top of that, all of these residents have their own visitors frequenting the property. This is one reason HOAs go strong on security; they know even if all of their homeowners are law-abiding, there could be visitors who have criminal intentions. All of these factors inform the decisions of those responsible for HOA security. They can inform you when considering what home security measures you need to take as the owner of a single-family home.

Private patrols and nighttime surveillance can help.

An HOA may consider taking advantage of our Private Patrol Services that deter property crime with their consistent presence and vigilance. Homeowners like you can get incredible security benefits from our NightShield monitoring service: patrol, smart video, text alerts, and nighttime dispatch while you sleep. Combining the technology behind both of these services sets up a complete shield of protection that is incredibly efficient at deterring crime for HOAs and single-family homes.

Extra security is worth the investment.

If you’re the owner of a single-family home, you can supplement NightShield and other video surveillance with our Private Patrol Services. As our local patrol team members get to know your neighborhood, they promptly flag what they recognize as unusual activity. Next, they communicate with authorities so the activity can be investigated right away. The services are easily customized to your preference, and additional services such as vacation-watch are also available—a valuable security measure to take advantage of in the summer months. There’s a lot that owners of single-family homes can learn from the security insights of homeowner associations.

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Reasons to Go Pro with Home Security in 2021

Reasons to Go Pro with Home Security in 2021

There are lots of things you can do yourself around the house successfully, with effective results. However, installing your own home security system isn’t one of them. The truth is, the home security systems people install themselves are nothing more than basic burglar alarms – and in Los Angeles County, most homeowners need more proactive intervention.

In 2021, it’s time to go pro with your home security technology. Here are some of the most important reasons to do it.

Protection against home invasion.

When it comes to home invasion, there’s good news and bad news. LAPD data shows that 2020 had the lowest home invasions in a decade; however, more than 13,000 were still reported. 2021 is the year to get serious about protecting your home against break-ins, so that criminals will be further discouraged to attempt this crime.

If a lawbreaker is foolish enough to attempt a break-in, your professional security system will trigger the audible alarm while also calling our central station monitoring center. All of this happens automatically, and gets the police to your home much faster than a do-it-yourself system would.

Protection for your outdoor property.

Here, we’re referring to your personal vehicles and any other equipment you may have outside. The LAPD reported almost 21,000 automobile thefts in 2020, and that crime continues to be on the uptick as we move further into the new year. A home security system that’s professionally installed, monitored and integrated with cameras specifically designed for overnight protection is the best way to guard your entire property from crime.

Protection from environmental risks.

A professional security system can also protect your family from dangerous environmental risks: fire, carbon monoxide and flooding. This happens with system components like:

Smart smoke detectors that communicate with our monitoring center.
A carbon monoxide (CO) detector to alert you when this toxic, unscented gas is present.
High water sensors that detect flooding before it becomes catastrophic.

Protection from high energy bills.

An amateur security system does nothing to protect you from the rising cost of utilities. In the hot summer months of Southern California, a professional security system with smart home technology can put your thermostats and lighting on autopilot to reduce the money you spend on energy. If you’ve never heard about using your home security system to keep your energy bills down, ask us for more info.

These are the reasons why choosing a professional security system means choosing protection for your family. For questions about making this choice in 2021, call Post Alarm today. We’ll be happy to speak with you.

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The Benefits of a Locally Owned and Operated Central Station

April 26th, 2024

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